Due to unprecedented demand, please call, e-mail, or chat to check on stock before purchasing. Free Shipping orders of $200 or more

TERMS AND CONDITIONS

Pricing
Returns & Cancellations
Privacy Policy
Network and Security
Copyright
Links
Shipping

All prices on the website are in US dollars. Prices are listed by product. If you have additional questions please Contact Us.
If you are not satisfied with your purchase you may return it for a refund within 30 business days of receipt.

To initiate a return, send an e-mail to [email protected] or call 866-888-6111. You will be required to provide your invoice number and order information.

It is the responsibility of the customer to ensure that the merchandise is shipped back to us in the original packaging, and in new, unused condition.

Upon receipt of the returned merchandise, Colorado Standby will verify the condition of the return and issue a refund in the form of the original payment. The refund will be for the original purchase amount less original shipping charges and any return shipping charges not paid for by the customer.

Colorado Standby reserves the right to deny a full refund of the purchase price if the product is not returned in this manner and condition. Also, we reserve the right to charge a restocking fee of 20% on any returned or canceled orders.
This is the web site of Colorado Standby. We can be reached via e-mail at [email protected] or you can reach us by telephone at 866-888-6111

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address.

We collect information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward.

Upon request we provide site visitors with access to financial information (e.g., credit card account information) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access this information by e-mailing us at the above address.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.
The hosting servers for Colorado Standby are located in Network Access Corporation's (NAC) data center, one of the largest and most fault tolerant networks in the United States. NAC's connections to Internet backbones are maintained at redundant data centers located in NJ and NYC, connecting directly to most of the major networks including Sprint, UUNET, Cable & Wireless (formerly MCI), PSI, Global Center, Savvis, AOL, Exodus, and many others. The network currently consists of 15 DS3 and OC3 lines. The network infrastructure is monitored 24 hours a day, 7 days a week. NAC has made significant investments in equipment from major vendors such as Cisco, Livingston, and 3Com/USR.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We use the Red Hat Linux OS and Apache Server secured with Apache-SSL to protect your billing information. Secure Sockets Layer (SSL) encrypts information and keeps the data private and confidential between your machine and Colorado Standby. This technology makes it safe to transmit your credit card number over the Internet. As a further safeguard, we require your browser only use known good encryption algorithms. Look for two security icons, the "s" after "http" in the address line and the lock in the top menu bar and bottom status bar of your browser in Netscape (or in the bottom status bar only in Internet Explorer).
© 2000 by Colorado Standby All rights reserved.

Much of the content on this website is the property of Onan, including all Onan trademarks. All other materials appearing on the Colorado Standby website are protected as a collective work under US copyright law and international treaties and are the property of Colorado Standby. Reproduction in whole or in part, in any form or medium without express written permission of the author is prohibited. Violators of this policy will be subject to legal action.
If you would like to link to Colorado Standby from your site, you must comply with the following guidelines:

Do not incorporate any content from this site into your site (e.g., by in-lining, framing or creating other browser or border environments around Colorado Standby's content). You may only link to, not replicate, Colorado Standby's content.
Your site must not present false information about Colorado Standby's products or services.
Do not present the link to our site in any way that suggests that Colorado Standby has any relationship or affiliation with your site or endorses your site, products or services.
Do not use any of Colorado Standby's names, logos, designs, slogans, product trademark or service marks or any other words or codes identifying Colorado Standby in any "metatag" or other information used by search engines or other information location tools to identify and select sites.
Your site should not contain content that could be construed as distasteful, offensive or controversial.

If you meet these requirements, link directly to www.coloradostandby.com . Please e-mail the webmaster to let us know you are establishing a link and include in your email, the URL of your home page, and the URL of your page on which the link to our site appears.

If you wish to include a description, use the following: Colorado Standby offers Onan RV, portable, diesel, home standby, and commercial generators and accessories with a full warranty at the lowest possible prices.

Reciprocal links are not guaranteed, but will be considered on a case-by-case basis. We will not post links to sites that contain offensive, inflammatory, illegal or misleading material. Colorado Standby reserves the right to refuse or discontinue any link at any time at the sole discretion of the webmaster, and no correspondence on this subject will be entered into.

If you meet the above criteria, please click here and provide the name of your business, the URL you want to be linked to from our index, a description of your business as you want it to appear on our site, and your contact information. If we add your link to our site, we require that you add a link to Colorado Standby from your site.

Reciprocal links are provided for additional information as a service to our customers. In providing these links, Colorado Standby does not endorse the content, products, services or viewpoints expressed by these external sites. Once you leave the website of Colorado Standby and link to an external site, the Colorado Standby Privacy Policy no longer applies and users will be subject to the new site's policy.
The shipping rates quoted on coloradostandby.com are for the Contintental U.S.(lower 48 states). If outside of this area there may be additional rates that apply. Additional shipping charges may include but are not limited to liftgate service, ferry charges, rural locations, etc. The freight service may or may not be able to deliver on a dirt road so if this is the case please notify our shipping department prior to shipment arriving to make arrangements. Your product may be delivered with a trailer, semi-truck, box-truck, etc. and delivery is made as a curbside service. Before signing the delivery receipt or bill of lading you must inspect product for damages. If item is damaged, do not accept shipment otherwise returns and exchanges may not be accepted.