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SERVICE TECHNICIAN

Full-time

The primary duties of this position are to commission/service/maintain natural gas and diesel AC power generator systems located at our customer's facilities. Other duties include service/maintenance on various industrial equipment and assisting in the custom assembly and design of customer products. We are looking for an individual who is a self-starter, motivated, and able to address customer service concerns while on-site.

Essential Functions

  • Perform Service and maintenance on customer generators and electrical equipment.
  • Troubleshoot generators and related electrical equipment for emergency on-site repair.
  • Provide service manager with requirements for customer jobs including parts needed, specialty tools required, and any site restrictions or special requirements.
  • Fill out required documentation including field service reports, field expense reports, data collection during testing, and other business-related documents as required.
  • Manage truck inventory and supply requirements.
  • Track and maintain service truck assigned and any company equipment required.


Qualifications


Experience/Training/Education:

  • 2-year diesel engine or comparable trade skill degree preferred or relevant experience
  • EGSA training and certification preferred
  • Formal equipment repair & maintenance training preferred on generators, compressors, pumps, heaters, or other industrial equipment
  • Factory training on chargers, inverters, and controllers preferred
  • Safety and continuous improvement training a plus


Knowledge/Skills/Abilities:

  • Engines, both natural gas and/or diesel
  • Transfer switches both manual and automatic
  • Solid-state, microprocessor, PLC engine and generator controllers
  • Diesel engine fire pumps and controllers
  • Load bank testing
  • Natural gas regulator and fuel system knowledge
  • Working knowledge of electrical systems and circuitry
  • Solar system configuration and off-grid applications a plus
  • Excellent communication skills and a positive attitude is a must


Physical and Environmental Elements:

  • Must be able to lift 50 pounds
  • Pass drug screenings
  • Maintain a professional work appearance
  • Field and workshop environment 95% of time with long periods of sitting or standing
  • Office environments 5% of the time (climate controlled)
  • Field environments will put technicians in the elements on customer sites as needed
  • Daily travel required (company truck provided) with long-distance travel required infrequently

These job descriptions in no way state or imply that these are the only duties to be performed in these positions. The employee will be required to follow other instructions and to perform other duties requested by the supervisor or manager. These job descriptions do not imply written or oral contracts.